Memberships and Plans
What Is a Membership Plan?
A membership plan is a recurring subscription that gives you ongoing access to a desk, office, or other resource. Instead of booking one day at a time, you pay a regular fee and your access is always ready.
How to Subscribe
- Log in to your member portal
- Go to Plans
- Browse available plans — name, what's included, and price
- Click on the plan you want
- Review the details and click Subscribe
- Enter a discount code if you have one
- Choose your payment method and confirm
You'll receive a confirmation and access begins from your start date.
Understanding Your First Invoice
If your plan bills on a fixed day (e.g., the 1st of each month), your first invoice covers only the days between when you joined and the next billing date. This is called a prorated charge.
Example:
- Plan: €300/month, billing day: the 1st
- You join on the 20th January
- First invoice: ~€116 (covering 12 days)
- February onwards: €300 on the 1st each month
Auto-Renewal
Your membership renews automatically each billing cycle. If you have a card saved, payment is taken automatically — you don't need to do anything.
If payment fails, your membership will not renew. You'll receive a notification by email.
Viewing Your Active Memberships
Log in and go to My Activity to see your active subscriptions and upcoming billing. For a full breakdown of charges, go to Billing.
Cancelling a Membership
Contact your workspace operator directly — they handle cancellations from the admin side. Once cancelled, you keep access until the end of the current billing period.
Multiple Memberships
You can hold more than one membership at a time. Each runs independently and is billed separately.
Common Questions
What if I don't pay on time? Your membership won't renew and access may be suspended. Contact your operator to sort out payment.
Can I change my plan? Contact your workspace operator. They can cancel your current plan and set you up on a new one.
Will I get an invoice each billing cycle? Yes — an invoice is issued every billing period. You can view and download all invoices from Billing in your portal.