Managing Your Payment Methods
Where to Manage Payments
Log in to the member portal and go to Billing. Your saved payment method and any unpaid invoices are shown here.
Saving a Card
A card is saved automatically when you complete a booking using a card.
Having a saved card means:
- Membership invoices are paid automatically on your billing date
- You can pay for bookings faster at checkout
- You receive a confirmation email each time a payment is taken
To update your card, simply make a new booking and pay with the new card — it will replace the previous one.
Automatic Payments
If you have a card saved, your recurring membership invoice is charged automatically on the billing day. No action is required — you’ll receive a confirmation email.
If automatic payment fails (e.g., expired card), the invoice remains Unpaid and you’ll receive a notification. To fix this, make a booking with a valid card, then return to Billing and pay the invoice manually.
Paying an Invoice Manually
- Go to Billing
- Click the unpaid invoice
- Click Pay Now
- Choose your payment method and confirm
Payment Methods Accepted
Available payment methods may include:
- Credit / Debit Card (via Stripe)
- Cash — paid on-site
- Bank Transfer — transfer to the provided bank account
Common Questions
Can I use a different card for each booking?
Yes — you can choose the payment method at checkout each time. The last used card will be saved and offered by default.
I updated my card but an invoice still failed. What should I do?
After adding a new card via booking, go to Billing, open the unpaid invoice, and click Confirm.
Is my card stored securely?
Yes — card details are handled securely by Stripe. Co-Desk does not store or have access to full card information.