Managing Your Payment Methods

Where to Manage Payments

Log in to the member portal and go to Billing. Your saved payment method and any unpaid invoices are shown here.

Saving a Card

Adding a card to your account means:

• Membership invoices are paid automatically on your billing date
• You can pay for bookings quickly at checkout
• You receive a confirmation email each time a payment is taken

To add or update your card, go to Billing and follow the prompts to enter your card details securely.

Automatic Payments

If you have a card saved, your monthly membership invoice is charged automatically on the billing day. You don't need to do anything — you'll just receive a confirmation email.

If automatic payment fails (e.g., card expired), the invoice stays Unpaid and you'll receive a notification. Update your card in Billing and then pay the invoice manually.

Paying an Invoice Manually

1. Go to Billing
2. Click the unpaid invoice
3. Click Pay Now
4. Choose your payment method and confirm

Payment Methods Accepted

Your workspace controls which payment methods are available. Options may include:

• Credit / Debit Card (via Stripe)
• Cash — pay at the workspace
• Bank Transfer — transfer to the workspace's bank account

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Common Questions

Can I use a different card for each booking? You can choose your payment method at checkout each time. If you have a card saved, it's offered as the default but you can switch.

I updated my card but an invoice still failed. What do I do? Go to Billing, find the unpaid invoice, and click Pay Now to process it with your new card.

Is my card stored securely? Yes — card details are stored and processed by Stripe, not by Co-Desk directly. Co-Desk never has access to your raw card number.